Absolutely agree with a lot of the reviews of Easirent Stansted on here. I had in fairness rented from them on a number of occassions without major complaint apart from the long wait for pickup. I had however witnessed on a number of occassions small semi-heated arguments with a returning customer after the final inspection but never really took much notice. Unfortunately on the last occasion I too picked up the car in semi-darkness and thought I had inspected it sufficiently. Upon my return they noticed a small unexplained scratch on the roof above the driver door which quite honestly could have been repaired at very little cost in about 5 minutes! They stung me for £195.00 plus an admin fee (for what?) of £75.00 totalling £270.00. This certainly wasn't a 'fair and reasonable' charge and I do think now this is part of the cheaper car hire companies business model, advertise cheap car hire and then target each office to fit up a daily quota of customers with damage charges! They didn't care less whether I was a regular hirer from them as probably the word from the top is that there's always another mug around the corner. Will never use them again and I strongly reccomend any reader of this not use them either.