Thankfully caught on to all the "extra" charges that they have hidden in the terms and conditions and was able to cancel the booking. Make sure to have the insurance before booking though, or they charge you the full fee for cancelling apparently! Full insurance though so it only cost £6. The mandatory/extra charges are in the small print, and btw the cancellation charges aren't anywhere so you're snookered there. Clearly they price cheap to get the customers and then slam you with extra charges when you're locked in. Absolutely shady business practices, company should be ashamed.