Avoid! Avoid! Avoid! - Do not use this company! They are deceitful, dishonest, and disrespectful. Don't even deserve 1 star but zero wasn't an option. They take pleasure in finding underhand ways to screw extra money out of you, bunch of scam artists. It will end up costing at least 4 - 5 times the price you were misled to expect. They charged extortionately extra for not having a printed copy of a document even though I showed the electronic version on my phone. Wouldn’t let me print and said it’s because they didn’t have internet!! Yet, I have received emails from the same office. Told me I couldn’t rent a car from another company at such short notice as they wouldn’t have cars available as it’s such a busy time of year… 6th of January??! the degenerate kept smirking to his colleague as he was lying to me. I only accepted the car as I was desperate to get home to see my sick mother. Instead of being helpful, they used my desperation as an opportunity to manipulate me to line their pockets and empty mine. Kept insisting the car was in good condition, repeatedly telling me how 'fresh' it is. When I looked around the car the nearside rear panel was badly damaged with a deep dent and crease, paint scraped off and a thick layer of rust to the bare metal. The guy dealing with me claimed he knew nothing about it, “it must have just happened” even though the bare metal was badly rusted. I now return to Belfast on a very regular basis and will always use a well-known reputable company conveniently situated at the actual airport (not in some dodgy industrial dump miles away). You will be treated with the respect you deserve and it will cost less in the long run.