Organising the purchase and install of the EO Mini Pro was super easy, and my referred installer was great. The EO Mini Pro itself looks fantastic on the outside of my garage, it's discreet and unobtrusive which is exactly what I wanted. I would say, however, that it would have been nice for the cabling to go directly into the back of the charger to make the install cleaner. Using the charger is extremely straight forward and easy. What lets the EO Mini Pro down is the mobile app, it's extremely basic compared to other chargers out there, adding some snazzy graphs of usage would be a good start!