A local firm to my home. I thought that would help and give ‘buy local’ type reassurance. The pre sales talk and reassurances are quite convincing. However, product is wholly unreliable, after sales service is non existent. Most of the time the unit does not charge. Most of the time the approach of the company is to equivocate, try diversionary tactics, but certainly not to take any pro-active steps to solve problems. The product and service are so terrible that I’ve had to say I’d visit the office to sort out the issues. That made a tiny bit of improvement. But not much! I’ve no experience of other domestic charging unit, but I’d say avoid EO at all costs.