My Mini Pro 2 installed in March 2022 and has been totally unreliable since.When I have I have been able to ever get through,the responses have been smoke & mirrors! The classic was that the fault was with the socket on the car, yes really! The charger backboard last time was showing scorch marks when a component was replaced!!! Am currently awaiting a callback from over a week ago as the charger is failing yet again. I am nearly 80 years old and this the worst product I have ever purchased with customer service to match. Do you not think that looking after your existing customers should take priority over expanding the sale of what appears in my case a product & service that seems to be neither fit for purpose rather than expanding sales outlets via Screwfix etc? An extremely unhappy Grahame.