Don't use this company - there are plenty of alternatives so literally no need to put yourself though the pain this lot will subject you to. Purchased the EO Mini Pro 2. Immediately experienced two technical issues: 1. Scheduled charging not working with VW ID3. 2. When scheduled charging did work it would charge at half speed. - Promised a call back by their customer service team in February 2023, no response as at 20th August 2023. - Raised an online ticket 2nd May 2023, no response as at 20th August 2023. - Chased their Twitter support channel 1st June 2023, no response as at 20th August 2023.