EO have withdrawn all support for the first generation charger. This removes its smart capability and makes it essentially a dumb plug. I accept that updates may stop after a time (not that there have actually been any) but removing functionality is utterly unacceptable. I bought it as a smart charger and the uk government subsidised it on that basis. I suspect this will be the pattern for the future. Their answer when people complain seems to be to ask them to pay them £750 for a new one. Talk about adding insult to injury. Shocking behavior and definitely a company to avoid at all costs.