Firstly EO decide to make existing mini pro 1 obsolete, no app support anymore. So I took the offered upgrade (big mistake). Took 6 weeks to install (double expected timeframe), and within a few weeks I got the a red LED (failed). Reset box, no joy. Opened a trouble ticket and have had zero response. It has started working again, but I have still heard nothing. Shockingly bad support, no future proofing, and what appears to be a couldn't care less attitude. I would steer clear of this company, utterly unprofessional
1 year ago
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