Well, just to buck the trend here slightly.. I ordered a tent from Millets via Ebay - courier used was Evri. Item was despatched on Tues 08:15 and delivered to my house next day Wed at 11:20 (this was within the ETA time slot of 11-12 emailed by Evri at 10:20am). After reading so many terrible reviews & newspaper articles for the customer delivery service (and the experiences of the poor self-employed couriers) I was dreading it being badly delayed/lost. VERY relieved it wasn't this time. Because of the reviews I kept an extremely close eye on the tracking-pages on both the Evri & Ebay websites - so I knew when the package had arrived at the local delivery depot (02:21) and when it was processed & available for courier pickup (07:37) and when courier had actually picked it up from the depot (09:23). Then made sure there was a clear sign outside the door saying we were definitely in the house & to knock loudly! Courier was prompt, efficient & friendly plsed to say - so seems there's a good person for this area (PO1). So I trust that gives some hope to other customers that there are some Evri deliveries that are actually getting through OK. However, you'd be well-advised to think carefully before ordering from a seller using Evri for delivery if its a product you need urgently or in a certain time-frame - and to make sure you watch the tracking page(s) like a hawk!!