We booked and paid for a collection on the morning of the 6th for the parcel to be collected on the 7th on a next-day delivery. Bought the label via eBay (it was a business sale). They've just turned up today to collect. It's the 17th....! I cancelled and rebooked with a proper courier a week ago after multiple no-shows. Totally useless..... How are they still in business? I certainly wouldn't be if I relied on them.
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