Unbelievably poor - They say they attempted delivery of an item but tracking shows it was "too large" and needed a specialist delivery - yes you can probably guess what happened next - it was so large they then managed to lose it! Sender was brilliant and cancelled the order for a refund - so I purchased another - and unbelievably Evri has lost that as well! Can't speak to anyone at Evri by phone; if you reply to email messages you are ignored - Really appalling service - If you have a choice don't use Evri - their marketing banner should read Evri parcel goes astray!