Absolutely Appalling Service – Avoid at All Costs!
⭐☆☆☆☆
Evri's service has been nothing short of disgraceful. I recently had a parcel delivered from Jones Bootmaker, worth £400, and the experience was appalling from start to finish.
Despite clear instructions and paying for delivery to the door, the driver couldn’t be bothered to do their job properly. They rang the intercom of my disabled mother's flat, she let them into the building, and instead of delivering the parcel to the door, they dumped it outside the entrance of the block, in a public area, for anyone to take.
To make matters worse, the photo proof of delivery shows the parcel left out in the open—completely vulnerable. By the time I managed to get a neighbour to check, the parcel had already been stolen.
This level of incompetence is utterly unacceptable. I am now £400 out of pocket, and Evri has failed to provide even the most basic standard of service.
If you value your money, your parcels, and your peace of mind, do not trust Evri with your deliveries. This company clearly has no respect for its customers or their property.