Where do I start?! Chased order - Evri provided a photo as "proof of attempted delivery" All well and good except photo was not my apartment block. Been chasing status update numerous times via email and useless Chat Bot since 27 Feb. Still no idea where item is. Cannot get a refund from sender because both Evri and them have now decided to ignore any further correspondence from myself. Have disputed transaction to see if my bank can retrieve money. From now onwards, will only order items that have Click and Collect option - Pain having to travel to pick up as I don't drive but better than second guessing whether parcel with arrive or not. This lot are a joke.........