I use EVRI to send items sold on Ebay the last three items sent were badly damaged despite being wrapped in bubble wrap, cardboard & lots of FRAGILE handle with care tape! Luckily I use the EBAY simple delivery system but I still have to initally deal with annoyed buyer's, frustrating myself & the buyer. EBAY then sort it out at no loss to me or the buyer, but the buyer does'nt get what he wanted thus making the whole process a pointless waste of peoples time, money & effort, not to mention the pointless use of fuel & materials adding to the worlds carbon footprint.