Absolutely disgusted at the way my partner was treated at your oxford branch by the manager refusing him access claiming it's private property and he couldn't enter because he is medically exempt from wearing a mask ! Both my self and my partner spend a hell of a lot of money inyour stores every week and we have never been so degraded buy such an uneducated moron who clearly needs to go and learn basic human rights and a bit of respect for customers buying from you ! I own a store my self and would never allow my staff to degrade my customers In the way yours do aswell as assaulting someone with a walkie talking ! I suggest you deal with this issue before we do begin to take this matter further ! Government guidelines, rules and regulations clearly stated you cannot ask someone to prove there exemption ! And any store , individual and company can be fined up to £9000 for doing so ! So you need to be teaching your staff denying customers entry due to been medically exempt and refusing to provide proof is degrading and goes againt the human right equality act put In place in 2010 there for we will not accept your absolutely vile attitude and discrimination of someone who is clearly exempt !!!! You have lost many customers !