Spent £120 and £6.99 for them to send me an EMPTY box. Sent all the proof that the box wasn’t damaged so was a mistake from them in the warehouse. They said that it was weighed to 0.5kg show something was inside, I weighed the empty box to the exact same weight and sent it back to them to show nothing was in there the whole time and they just ignored it and wouldn’t allow me to get my money back. Don’t even get me started on how AWFUL the customer service was, all of them were rude and so unhelpful. Tried to make out I was a liar as well
4 years ago
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