I recently ordered a very expensive T-shirt for my partner for her birthday paying £6.99 postage, however minuets after payment I noticed they had auto filled my order to a size 16 instead of 12, when promptly making them aware of this they offerd me two options buy it again in the right size and pay another £6.99 postage (£14 in total now) or turn the postman away at the door and possibly end up with no goods or refund. because of the time frame I was forced into buying a duplicate T-shirt and paying another £6.99, they may have pushed me into buying two of the same item on this occasion but I will never buy from Flannels again after years of custom.