I purchased 2 pairs of Ralph Lauren trainers which are exceptionally comfortable and well made. I am extremely happy with the purchase and the price i got them at, and also the speed at which they dispatch them at is impressive. However Flannels do charge £6 for delivery under a certain amount which I was happy to pay, if I actually recieved my delivery. I am very disappointed that Flannels, known as a well established and highly rated designer store choose to use a courier such as "Yodel", a poorly rated and frankly quite a disappointing courier. This is the second delivery I have received by Yodel and this time the delivery driver parked in the wrong street (which the customer service yodel staff told me after checking the drivers tracker) and delivered the package to the wrong number house. I then had to call Yodel up, find out where the driver had parked and what number house he said he delivered my parcel at. I then walked to the house and located my parcel my self. I do not blame Flannels for the delivery incident because that mistake lies with Yodel, however I expected Flannels to use a well rated and efficient courier since the are such a good company with quality products unfortunately let down by the poor courier. I would definitely have given Flannels a "very good 5 star rating" , however I cannot for the inconvenience i went through.