NO STARS - DO NOT BUY ONLINE FROM THIS STORE. I bought a Stone Island jumper and paid £9.99 for next day delivery. When the Courier arrived he asked my mum to check that the seals were intact as it didn't seem like there was anything in the envelope. The seals were intact but when opened there was NOTHING in the envelope except the invoice. I have contacted Flannels and they have said that the issue has been investigated and that the parcel was received. Well the envelope was but no jumper inside!!!!!!!!! They have said that the case is now closed and won't be reopened. Someone in their company is walking around in my Jumper!!!!!Thieves!!!!!Absolute Joke!!!!! Buy from another online retailer.