Inconsistent store policies. Some exchange online orders - some won't even change the same item for another size. We buy gifts and our own items regularly and rarely needed to exchange. We would've simply exchanged, but service and consistency were shoddy so returning online orders for full refunds and don't plan to use flannels again. Plenty of alternative sites and stores to appreciate our custom.
2 years ago
Flannels has a
3.8
average rating
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21,067
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