One pair of loafers were great .. the other .. was two different shoes .. spoke to a lad and we had a good conversation .. they could not sort the odd shoes and I got an email which seemed like it was Blaming Me for their unchecked goods .. very in happy with that .. the returns label was wrong as I found out after walking a mile to the drop shop .. the lady one the phone after was better .. but I'm still very disappointed not to be offered replacement loafers and not a sorry or a discount on your next purchase so please shop with us again ..
8 years ago
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