The actual ordering and delivery was excellent, good website and speedy delivery. Unfortunately, the rest of the experience was not good.There was no option to collect from my local Flannels store in Middlesbrough so I chose a DPD delivery point which was Currys at Teesside Park. The staff there were fine and found my parcel straight away and handed it over. I had purchased a Gucci belt at the price of £270 plus delivery for my husband. The item was delivered in a black Flannels pouch and wrapped in bubble wrap. No Gucci packaging at all which was extremely disappointing.I am the Company Manager of a jewellers that stocks Gucci watches and Gucci jewellery and I know that Gucci supply packaging. I bought the same belt in another colour from another store and it was presented in Gucci tissue and a Gucci box. I am certain that Gucci do not expect their goods to be sent to their customers in bubble wrap. I kept the belt parcelled in the bubble wrap and the Flannels pouch and gift wrapped it. When my husband opened the bubble wrap there was a large price ticket in there clearly showing that it was £270. I couldn't believe it. It was very upsetting indeed. I feel as though the whole experience has been rather second rate. Luxury goods should be treated as luxury goods and a good level of attention to detail should be shown. I am extremely disappointed and will not shop online with you again.