Didnt have a bad experience however the fact i am expected to pay full delivery on a returned item is a bit ridiculous. Also instructions on returns are over complicated and confusing. It doesnt say anywhere clearly how i can return an item and get a refund so im just sending back with a note on invoice in the hope i get a refund for a particular item. Good quality items delivered quickly and website is well presented but returns are a bit issue for me.
7 years ago
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