Picking up from Matalan was a bit of a bind. Not sure why I needed passport or a utility bill when I had the email for scanning, I had work pass with photo, all my bank cards plus other photo ID. Yet showing them a letter with my address on was the only reason they would give it to me! I would much more have preferred to pick up from Flannels in Liverpool but I don't believe this was listed as an option - if you would please advise for future reference?
7 years ago
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