Following a purchase of 3 items I had to return 2 of them for different reasons, size etc. I had already paid £6.99 for postage and then had to pay £13.75 to return the 2 items and that was just 2nd class. That’s a total of £20.74 just in postage costs, which to me is a disgrace. I did not get a reply from CS when I sent an initial complaint. Really not good!!!
7 years ago
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