The customer service in store was poor. Asked the assistant if they had the shirt in my size at all, I was asked to check the shirt rail (after I already obviously had) then asked when would they get the shirt in store, I was told “i don't know, maybe this delivery, maybe the one after, maybe in 4 deliveries time”. I asked if they could check online and order one in to store for me, I was told no. Blunt as that!! I went online and ordered it with no issues, paid next day delivery. Frustrating when you are going to hand over a lot of money. I would have gone elsewhere but was cheaper in flannels.