Due to an issue with my order being duplicated, the item I wanted was despatched twice, when I called and let you know, I was told to not accept one of the deliveries as they had a different delivery number. My mum took delivery of them and when they were delivered, they were put on the same delivery by DPD and they had a real problem with this which caused my mum some stress, I am still waiting for the refund and hope that there is no issue with this although at present I am sceptical. I do hope this finally gets resolved as it is my first online order with Flannels and will not be doing so again unless the returns and refund process goes smoothly. Thanks