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Phil Simms
So I purchased this coat for my 9yr old son. According to the size guide he required a 10yr olds size. The price (£98 reduced from £325) was great, the item arrived very quickly and it really is a great quality coat. Unfortunately the coat did not fit as advised and I needed to purchase the next size up. My complaint is that it has now cost my £10 in delivery fees and I have to pay to return the first item to flannels. In this day and age when your spending nearly £100 you don’t expect to pay delivery and also I do not expect to have to pay to return an item. I will certainly think twice about using again.
6 years ago
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Flannels has a 3.8 average rating from 21,067 reviews