I ordered a vivienne westwood belt of the website, it came very quickly which was amazing which is why ive given the 2 stars. I ended up receiving the wrong belt. I rang customer services so many times to see why they sent me the wrong one. I was told they would get back to me and they never did so this is why i kept having to ring. They werent very helpful atall. I wouldnt normally mind but i paid alot of money for the belt so i wanted the one i ordered. In the end i gave up and just sent the belt back and im waiting for my full refund. Not very happy atall. Not sure if ill be ordering from flannels again.