Spent £1126.99 on a Fendi handbag, on Thurs 21/11/18, spoke to staff at the Middlesborough store and was informed that I would still be eligible to receive the Black Friday weekend deal 22/11/18 as there was only one of these items available on the website, the other was in the Liverpool store. When I checked the website over that weekend the item was still available. When I contacted your customer services I was informed that Flannels would not be honouring this deal. Disappointed that the company has conned me out of £200. I trusted your company and thanked the staff at Middlesborough for being helpful, how wrong you can be!!!!!!