I purchased a Paul Smith shirt that was reduced in the black Friday sale. Due to the demand, there was no option to collect at a store, therefore, delivery costs £6.99. The shirt itself was supposed to be a large, but this was a small large. I asked about an exchange and was told that I would have to pay another £6.99 to exchange. Appalling customer services and returns policy mean I won't be using this store again. The shirt itself is a good quality as I'd expect with Paul Smith but Flannels are only interested on lining their pockets.
6 years ago
Flannels has a
3.8
average rating
from
21,067
reviews
Related Photos & Videos
