The ordering was easy and the delivery was quick but the collection was a nightmare. I had to stand in a queue where only one person was serving. Once I got to the front the girl radioed for someone to fetch mine and another customer's package, she had to ask 3 times before anyone took any notice of her, then they took forever to collect the packages. Then we had to wait again while she served other customers. All the while the poor girl was apologising and I told her I didn't blame her. But they are seriously understaffed and as it is getting closer to Christmas I wouldn't recommend any of my friends to shop there. The online part of the sale was superb though thanks.