Why does Flannels charge for returning goods. Everyone knows that purchases on-line lends its self to items that may not fit. I recently had to return 2 items in large boxes which when the delivery is added cost me over £20.00 for absolutely NOTHING!
I use other designer outlets such as YOOX, FARFETCH, D&G, HB, ARMANI, MATCHES.COM etc, and in short none of them extort money from their customers in this way.
I will cease to use Flannels in future.
6 years ago
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