Customer care haven’t a clue what they’re doing - order cake a week late even though I put it on next day delivery, customer care said there was no update yet I receive an email 2 hours after that to say an item was out of stock and that’s why there was a delay, I told customer care to cancel to whole order as they had asked if that’s what I wanted - then I was ignored and the order came a few days later. Absolute joke from a ‘premium’ brand - not sure why i’ll ever shop with you again
5 years ago
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