I received my item, which was not as I had expected, the fabric was different from the previous top I had purchased and this was not made clear in the description. I returned the item the same day, having to pay for the return myself. Flannels are unable to tell me if they have received my returned item after (according to my tracking information) 6 days. To be asked to wait 10 working days to have confirmation that a return has been received is far too long. This practice is also counterproductive as we are waiting on our refund before using these funds to make an alternate purchase.