Excellent service by Flannels as a company. Recieved a pair of PRPS Noir jeans at a VERY heavy discount. Item arrived very well packaged and in good order. However, I only wish the company would use a more reputable courier company other then Yodel. Yodel is well known on the internet for providing poor service. I had to collect the package from one of their depot as the driver, despite tracking info indicating the contrary, did not leave a calling card at all. If I had not tracked the package via the internet, the parcel would have been returned to sender as I had no knowledge that they had supposedly attempted to deliver.