Delivery took a week, after paying for "next day" delivery. 1 item of the order turned up on its own after a few days, no sign of the rest of the order. Unhelpful customer services whenever I messaged /emailed them. Did not reply for a couple days each time and each response was vague and unhelpful - e.g. "the rest of your order will arrive in the next few days". Overall very poor experience shopping with flannels on this occasion.
5 years ago
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