Items arrived but with no dustbags. Contacted Flannels only to be told that they didn't have any and that we could send the items back - Really!! We asked that as the items were Christmas gifts could they send dustbags when they had some in stock (I don't believe they had run out). Advised that the warehouse team would have a look and 2 weeks later still no further response from Flannels despite chasing - Really poor customer service an experience. By the way I am still waiting
5 years ago
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