I purchased £650 shoes for my partner only only for her to receive used shoes , with the heels dirty. We contacted the customer services only for us to be told , to return the shoe so they can investigate if the faulty is theres. Im not sure who else could it have been really. The shoes were obviously the ones that ppl were trying on in one of the shops cause one really looked bad yet it had not been worn outdoors.Then we were told it would take 14 days for investigations to be completed. This was a proper let down really
5 years ago
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