Hi Visit to your Chester store today to purchase shoes and clothes for my Son as a gift for looking after me and his Grandma over lockdown I had just picked him up from the Train Station so therefore he was carrying a hold-all not that this should matter !! Greeted by a young man who asked how my Son was , who replied and how are you , your Shop Assistant replied “Ye fresh “ !! What is that ? Is that the way to great a potential customer? The Shop Assistant then didn’t even acknowledge me , which I found very rude , I clearly didn’t fit into the criteria of the shop clientele They then one at a time followed us around the shop , which we understood as you have expensive goods and if we needed assistance they are there, but we then heard them on the Walkie Talkie telling the upstairs Assistant to watch us , that was the last straw for us , I found that upsetting and left the shop I told the Assistants on the door to warn the girl in future to turn the volume down as we heard every word !! You lost customers and purchases for your shop I have never felt so humiliated and upset in any shop like this before ! I was so upset on the way home to be made to feel like this by young adults I want this resolved or I will take this as high as I possibly can