Flannels provides a very bad service. They advertise items as new but deliver used items. I ordered a pair of Giuseppe heels and they delivered me a used pair. When asked for a discount they said they can only gove 20%! I asked for a new pair and was told there is one left at the warehouse however no guarantee it will be sent to me which was a total lie as later I was told the pair I was sent was the last size 5! Under the consumer rights this is a fraud! I will take this further as not paying so much money for a 2nd hand pair of shoes !
4 years ago
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