This company is AWFUL!! I had returned two items in the SAME blag Flennels zip up bag and sent them bag Royal Mail signed for, one item to be refunded in full, the other to be exchanged. Customer service took over a week to respond (only after I had chased up) saying they hadn't received the item to be refunded! strange that when they were in the same bag! so your warehouse have lost (or stolen) my item and basically calling me a liar, I am now well out of a pocket for an item I tried to return! Avoid at all cost if buying online
4 years ago
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