My first order took forever which was explained by new facility delays BUT when my order arrived I've loved it. I received my second order lickety split. Love using your products the red such a good fresh flavor. I have used red in mild and med. But know med is for my taste and I wonder if half hot and half med might even be better, I've used the red/green mix, loved it. I only have one jar of green, my son is trying to talk me out of it. I only wish the product could be available in my state. But did appreciate when you gave me the 10$ shipping. Satisfied customer.