Candelario Trujillo
The reason I gave your company an "acceptable" rating was not because of the chili priducts but because of the time it took to deliver the two orders, one to CT and one to MD. Eight and ten days. The reason given was a shortage of labels? Poor planing me thinks.
Helpful Report
Posted 1 month ago
We apologize for the delay you experienced with your orders. We normally ship orders within 2-4 business days. Occasionally, the unexpected arises (like an unprecedented number of orders causing us to run out of labels) but we still strive to get orders out as soon as possible. We really appreciate your patience in this issue, and if you have any further concerns, please reach out to our customer service team by calling 575-800-8284 or e-mailing service@freshchileco.com.

Warmly,

The Fresh Chile Company
Posted 1 month ago
freshchileco-com/ is rated 4.82 based on 1,104 reviews

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