I bought a TCL 65 inch qled TV from Harvey Norman online the troubles started from the beginning they were posted delivered to me in Donegal but I have to go and pick it up in Sligo. 2 years and 21 days from the date I picked up the TV the screen went black they were lights on the TV no pictures and sound I contacted Harvey Norman after a lot of trouble as because it was brought online they didn't know which I had bought it from so I have to ring each one until I could find where it was actually came from. When I got through to them they said there's nothing they can do as it's 21 days out of warranty. I then contacted TCL customer service which I found really frustrating ready unhelpful I eventually got a reply from their customer service and they passed me on to their repair center because we 25 Euros told me to take a video and then told me the TV was unreadable. So anybody thinking about a TCL TV I would recommend them pay the extra by eithe her Samsung or a Sony or lg anything but a TCL So the overall experience very disappointing Alan stewart