Purchased a leather couch 4 1/2 years ago told at the time there was a five year warranty the lifter on the single couch is not working contacted Harvey Norman was told repair people where on holidays till after Xmas they will get back to me then just had a email that there is only a 12month warranty I was-definitely told at the time it was five years which they are now denying same thing happened some time ago I bought a couch from amart they had it fixe with in the week with no problems at all the couch from amart was 1 1/4 of the price obviously dont by from Harvey Norman’s smart all the way