Purchased a Dixie Cummings leather lounge 2 years ago from Harvey Norman. Warranty is The warranty provided on the lounge is as follows. 5 years on the structural frame 3 years on the seat foam 1 year on all other components of the lounge which includes the leather & the electrical parts Frame and or seat foam has collapsed - refused to cover on warranty even though not out of warranty. Leather is fraying - out of 1 year warranty but come on leather lasts longer than 2 years. Won't be buying from Harvey Norman Furniture again. Think FTC is an option as the major failure is still under warranty.