I cannot recommend Harvey Norman Drogheda highly enough! After purchasing a brand‑new TV on Saturday, I accidentally damaged it beyond repair while unpacking. I called the store fully expecting to be out of luck—perhaps a small discount or maybe take the broken TV off my hands—but what happened next completely blew me away. Without hesitation, the team offered to replace the TV free of charge. Their generosity and willingness to help transformed what had felt like the final straw in a truly trying week into genuine relief and joy. As a parent of a child with severe autism, recent days have been especially challenging: our son, in a wave of dysregulation over the Easter break, managed to break nearly €3,000 worth of technology—TV, laptop, computer monitors, a printer, you name it. We’ve since secured everything with anti‑tip straps, but at that moment the idea of losing another TV felt unbearable. Harvey Norman’s kindness came at exactly the right time. They had no way of knowing how much this act of goodwill meant to our family, turning a near‑disaster into a reminder that there are still businesses who truly care. From the courteous Customer Care (Thaks Nicola!) to the hassle‑free exchange, every step was handled with professionalism and genuine warmth. I will be singing their praises to everyone I know—and I’ll certainly be back in Drogheda whenever we need anything tech‑related. Harvey Norman, you’ve earned a customer for life! Warmest regards, Stephen O'Brien