No option to give no stars as H & M are so awful. Duped into paying twice for an item i still haven't received. Only way to contact is via phone with 30 minute plus waiting times. Customer services then lie to you and say your money will be refunded after acknowledging they have not delivered goods you have paid for. Then you have to call again as refund has not been issued and so it goes on. WILL NEVER DEAL WITH THEM AGAIN